When will my order arrive?

It all depends on the status of the item you ordered and the shipping method you choose. For in-stock items, the order processing time is 24 hours.
Therefore, if you choose a Standard Ground shipping method, then delivery usually takes 3 to 6 days. A product that is available to ship in 2 to 3 days that is sent via Standard Ground delivery will arrive in a total of 5 to 9 business days.

How can I receive special discounts and promotion information?

We frequently run exciting promotions and notify you with an e-mail detailing our special offers. If you received a promotional e-mail before, don't worry... you're already on our list, and another notification will be coming to you soon. If you'd like to subscribe to receive AEC promotional e-mail, you can sign up here.

How do I change my e-mail address?

To change your e-mail address, simply go to My Account and update your personal profile there.

Does "Next Day Air" really arrive the next day?

Next Day Air takes 1 to 2 business days. However, your order must first be processed (which takes up to 24 business hours). Please be aware that if you select "Next Day Air", your order will ship within 24 hours, and then take 1 to 2 days to arrive.

I just returned my order. When will I get my refund?

Returns are processed within 48 hours from the time they are received in our warehouse. We process the credit at the time we process your return. However, the amount of time it takes for the credit to appear in your account varies from bank to bank and may take as long as three weeks. You may wish to contact your credit card company for a complete list of their rules and processes.